The other day, I went to our local craft store for some supplies. Because of our budget, I always try to look at the discount and sale items first. So, I go to the discount shelf - and see a treasure: several pieces of Zweigart linen. Of course, I pick one up - what a deal, what a surprise, what a... never mind. I get to the cash register, and the girl tells me it's a mistake, an oversight, the price on this item is three times what I expected.... It was not even supposed to be on the sale rack.
It's not the first time this happened at our store: I see something in the discount bin, I pick it up, and at the cash register there is a "misunderstanding." In the past, I just refused the item and went on my way, slightly disappointed. But this time, I snapped. This was the last straw. I requested to talk to the manager. The impertinent tone of the cashier asking "Regarding what??" only confirmed it for me that something had to be done...
When the manager came, I explained to her the situation, and she was on my side. Wow, that's a first. She even said that they would honor the sale price of the item - it's their policy: after all, it's not my fault they put it on the wrong shelf.
The wrong price of material was the obvious trigger of my temper tantrum. I think, though, the real reason for my "rebellion" is deeper than wanting a piece of stitching material.... I come to this store at least once a week, and every time I know exactly what I am looking for. I know about different types of stitching cloth and the stitch count. That is why it is frustrating for me to talk to the personnel of that store - they do not seem to know anything related to this craft. Every time I asked for help finding something, they could not help me, because they did not know what I was talking about: "Eh, Aida? Evenweave? I am not sure we have it..." One time, I had to explain to the employee what poly-fil was: "You know, stuffing for pillows? Comes in bags, looks like cotton puffs?" He still did not know... Finally, I located it by myself, and one thing I was thinking - I could do this job so much better... Yet, he is doing it instead. When I tried to apply at our local craft store, I was deemed "overqualified".... If that means I actually know my stitching stuff - I am guilty...
In the end, I got what I came for, and got my "treasure." But beneath the surface, there is so much more...
Thank you for reading my rant. Have a wonderful day!
It's not the first time this happened at our store: I see something in the discount bin, I pick it up, and at the cash register there is a "misunderstanding." In the past, I just refused the item and went on my way, slightly disappointed. But this time, I snapped. This was the last straw. I requested to talk to the manager. The impertinent tone of the cashier asking "Regarding what??" only confirmed it for me that something had to be done...
When the manager came, I explained to her the situation, and she was on my side. Wow, that's a first. She even said that they would honor the sale price of the item - it's their policy: after all, it's not my fault they put it on the wrong shelf.
The wrong price of material was the obvious trigger of my temper tantrum. I think, though, the real reason for my "rebellion" is deeper than wanting a piece of stitching material.... I come to this store at least once a week, and every time I know exactly what I am looking for. I know about different types of stitching cloth and the stitch count. That is why it is frustrating for me to talk to the personnel of that store - they do not seem to know anything related to this craft. Every time I asked for help finding something, they could not help me, because they did not know what I was talking about: "Eh, Aida? Evenweave? I am not sure we have it..." One time, I had to explain to the employee what poly-fil was: "You know, stuffing for pillows? Comes in bags, looks like cotton puffs?" He still did not know... Finally, I located it by myself, and one thing I was thinking - I could do this job so much better... Yet, he is doing it instead. When I tried to apply at our local craft store, I was deemed "overqualified".... If that means I actually know my stitching stuff - I am guilty...
In the end, I got what I came for, and got my "treasure." But beneath the surface, there is so much more...
OMG! I know what you are talking about with store personnel..it's ridiculous how unaware (to put it nicely) of the products they are trying to sell. And being "overqualified" OMG...wouldn't that be a plus! At least you got a nice treasure out of it.
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